Trusted Hosted Voice solutions built by industry experts
Provide continuity, clarity and reliability to your customers with a Hosted Voice solution specially designed for Managed Service Providers. With Access4, retain your customers and protect your revenue by utilising our local support team
- Enjoy industry-leading support for all cloud based voice queries and troubleshooting that is hosted, monitored and maintained by local voice engineers;
- Access4’s Hosted Voice solution is built on carrier-grade and geo-redundant infrastructure that acts as a reliable safety-net in the event of a system failure; and
- Join over 100,000 end customers in Australia and New Zealand who use Access4’s Hosted Voice solution for their business communication needs.
Powerful integration capabilities across many well-known platforms
Built for flexibility and scale, Access4’s Hosted Voice solution integrates with a variety of traditional communication systems, CRMs and Unified Communications tools to create an ecosystem of value-added services that meet the individual needs of any customer, large or small
- Connect and integrate your customer’s key communications and operational tools into Access4’s Hosted Voice solution to provide a single system for telephony, voice, billing, sales and support
- Offer tailored and modular solutions to your customers that meet their specific needs while opening up additional revenue streams
- Integrations include Microsoft Teams, Cisco Webex and a variety of CRM systems including Salesforce
Create insights through Analytics, Reporting and Monitoring
Open up insights and actionable intelligence on the performance, challenges and optimisation of your communication systems through Access4’s Hosted Voice intelligent analytics tools. Gain valuable insights that you can turn into revenue generating opportunities and troubleshoot more effectively
- Create analytics dashboards, performance monitoring and automated reporting systems for your customer sites in order to provide value as well as understand their key operational challenges
- Use actionable intelligence to advise customers on optimisations and improved solutions that can also increase your revenue, as well as improve your margin percentage
