Service Providers
(Already Selling Voice)
(Already Selling Voice)
Retain and grow your customer base with Access4’s Voice and unified communications solutions. Learn how to increase your Voice sales with our dedicated Partner Program and Pre-Sales team.
Service Providers
(New to Selling Voice)
(New to Selling Voice)
Are you an MSP new to selling Voice and UCaaS solutions? With Access4, we’ll help you to unlock new recurring revenue streams, whilst increasing customer-stickiness with our industry-leading Partner Program.
Businesses seeking Cloud-Based Voice Solutions
(End Users)
Transform workplace collaboration with cloud-based Voice and Unified Communication solutions for operational success.
Hosted Voice
Deliver reliable cloud-based communications with hosted voice and cloud telephony systems built on carrier-grade, geo-redundant infrastructure. Access4’s Hosted Voice solution is trusted by over 100,000 small-to-medium business users across Australia.
Unified Communications as a Service (UCaaS)
Capitalise on the opportunity to grow your revenue while combining the best of next-gen cloud communication and collaboration tooling, including Microsoft Teams and Webex.
Contact Centre as a Service (CCaaS)
Modernise and future-proof your customer’s Contact Centres and Customer Service tooling with a single user-friendly platform that provisions cross-channel communications tools including voice, video and messaging. Build flexible solutions with integrations that are focused on faster resolution times and call performance capabilities.
SASBOSS®️
Bring together the best of UCaaS with sales, quotes, wholesale pricing and provisioning all into one self-serve and user-friendly platform. Sign customers faster with quick and accurate wholesale quotes, while enhancing the sales experience with the Visual Call Flow designed.
Melbourne, 15 December 2022 – Melbourne-based Unified Communication-as-a-Service provider, Access4, has today announced the acquisition of Perth headquartered BroadWorks provider, Novum Networks.
The acquisition will result in the consolidation of Novum’s network and platform into Access4’s industry leading Voice and UC environment headlined by its internally developed OSS/BSS platform, SASBOSS™.
Access4 Managing Director, Tim Jackson, said, “There are natural synergies between the businesses and a great culture fit. We believe we are better together and with Novum’s presence on the west coast and our growing presence on the east coast and New Zealand, this is a great outcome for the MSP community.
“With both businesses focusing on a channel only model, we believe we can integrate the businesses with relative ease to recognise a stronger and larger footprint in the region. At the same time, with growing demand for voice and UC services in small to medium businesses across ANZ, the MSP channel is actively seeking quality and affordable solutions to increase its recurring revenue.”
Access4 has partnered with MSPs since 2016 and has seen its partner base grow close to 400 partners in both Australia and New Zealand, while Novum commenced operations at a similar time and has grown to service a significant proportion of the communication services provider (CSP) and MSP markets in Australia with around 50 partners. Access4’s acquisition of Novum Networks will result in the company having more than 80 employees around the country.
Novum Networks Managing Director, Nigel Keswick, explained the acquisition would enable the combined entity to rapidly scale.
“We compete directly with Access4 and have done so for a number of years. Their approach to growing the business and investing in their own IP with SASBOSS was a different model and one we didn’t embark on. We saw the benefits in combining the entities and bringing the unique skill sets of both businesses together to ensure we continue to be the leaders in voice and unified communications for the channel in ANZ.
“We are both long term BroadWorks providers and although we have recently expanded our product portfolio, Access4 has a significantly larger SaaS catalogue for our partners to utilise and broaden their customers’ recurring revenue spend. We look forward to joining the Access4 business with our highly skilled team, further enabling our partners and customers to grow and succeed, and helping the combined entity drive growth in a mature UCaaS market that has latent demand post the pandemic.”
Access4’s approach to servicing the channel has evolved since inception in 2016, with dedicated teams to acquire, onboard, train and support partners in the sale and support of their UC products. With a broad range of carrier grade voice products and industry leading UC products coupled to analytics and contact centre solutions they have become a recognisable brand in the UC and channel
When asked about further acquisitions, Jackson said, “We have an active mandate to acquire channel focused businesses with similar synergies that can leverage our significant investment in SASBOSS and our growing reputation as a channel first business that invests heavily in the success of our partners. Access4’s mergers and acquisitions strategy, led by our Executive Chairman, Scott Carter, is actively on the lookout for complimentary businesses that will add to the strong organic growth we have experienced over the past seven years.”
About Access4
Access4 delivers the power of cloud communication and collaboration tools with advanced PBX features to transform business communications across ANZ. Purpose-built to support partners, Access4 offers a truly multi-tenanted solution, automation and invoicing with global leading vendors and integrations.
Our partners onboard in one day and once set up can provision within the hour. Equip your business with unified communications and start growing your recurring profit pool.